Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DG Athlete Located at 17350 State HWY 249, Ste 220 Houston, TX 77064, Texas, US.

General Return Policy

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it or credit your account. You are eligible for a REFUND, CREDIT/GIFT CARD, or EXCHANGE which are subject to the below terms:

The product that is bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

Refund Policy

In order to be eligible for a refund, you must return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a refund, make sure these conditions are met:

• The product must be returned in its original packaging
• The product wasn’t used or damaged
• The product must include original tags (if applicable)
• The product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you used during the purchase.

Credit Policy

You are given 60 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange for the Goods

In order for the product to be eligible for Credit make sure that the following conditions are met:

• The product must be returned in its original packaging
• The product wasn’t used or damaged
• The product must include original tags (if applicable)
• The product must have the receipt or proof of purchase

The product that is on sale or on discount is eligible for Credit

If the product you have received turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

We offer 100% return to refunds that are processed through Credit and are valid within 1 year from the date it was credited to the customer. Unfortunately, Credits can’t be used to pay for shipping fees.

Exchange Policy

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange items within 30 days. Exchanges exceeding 30 days will not be processed.

In order to be eligible for exchanges make sure that the following conditions are met:

• The product must be returned in its original packaging
• The product wasn’t used or damaged
• The product must include original tags (if applicable)
• The product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

Your exchanged product will be processed Once items are received and conditions confirmed.

You are given the right to exchange the item, One time. Provided that all requirements in Exchange Policy are met.

How to Initiate A Return

If you have a request for a Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: dgathletic@gmail.com

You will be updated on their Return Status through their EMAIL, provided that contact information is recorded to us.